Emergency Contacts

When you have something need to report repairs or maintenance...

Please report to your Property Manager during business hours Monday to Friday between 9.30 am to 5.30 pm (all maintenance or repairs requests MUST be sent via written email with relevant photos or video). 

For Urgent Repairs outside our business hours or your property manager is out of the office, please contact 0413360827 or email kristy.zhang@austrumpglen.com.au 

 

 URGENT REPAIRS DEFINITION 

• A burst water service
• A blocked or broken toilet system
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Flooding or serious flood damage
• Serious storm or fire damage
• A failure or breakdown of any essential service or appliance provided by your landlord or agent for hot water, water, cooking, heating, or laundering
• Failure or breakdown of the gas, electricity, or water supply
• Any fault or damage on the premises that makes the premises unsafe or insecure
• An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
• A serious fault in a lift or staircase

Attention: Tenants will be liable for any cost involved for maintenance costs incurred from not referring to your manual for building specific emergency contacts.

 

 

Austrump Hosting :: Emergency Contacts

 

Emergency Contacts
When you have something need to report repairs or maintenance...

Please report to your Property Manager during business hours Monday to Friday between 9.30 am to 5.30 pm (all maintenance or repairs requests MUST be sent via written email with relevant photos or video).

For Urgent Repairs outside our business hours or your property manager is out of the office, please send an SMS to 0426745088 or email to kristy.zhang@austrumphosting.com.au

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CLEANER

Golden Shine Cleaning Michael | 0478 037 866 goldenshineclean@hotmail.com
Mr Penguin Cleaning Pty Ltd 0430238822 mrpengguincleaning@outlook.com 

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HANDYMAN

HDS Trevor | 0468887650 | trevor.hds@gmail.com

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ELECTRICIANS

Electrical repairs and maintenance:

 

Service Area: all metropolitan Melbourne 

Contact Number: 9532 3723 Or 0407 148 606 

 

For all scheduling and work orders: info@lumeservices.com.au 

 

For all technical enquiries: peter@lumerservices.com.au 

 

Mars X Electrical Service Pty Ltd | 0433 530 368 | marsxelectricalservices@gmail.com
UWO Electrical 0415 264 700 | uwoelectrical@outlook.com.au

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PLUMBERS

Simply Better Services Australia | 98546289| info@sbshaustralia.com.au

KJM Smart Plumbing | 0426 501 831 | kjmsmartplumbing@gmail.com

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Please complete the form below to submit a maintenance request.